The pandemic accelerated a trend towards greater use of digital tools and data within many government agencies. The promise and risks of greater integration of technology in the way work gets done has been a big motivator for change. The public sector is not insulated from the macro trends impacting the private sector. In addition to the impact of technology, the shifting expectations of citizens and the tight labor markets are creating new opportunities and challenges.
Ready to Accelerate Growth?
The shakeup caused by the shift to remote work during the pandemic has demonstrated that new ways of working are possible. Forward-looking leaders in government agencies are recognizing the opportunity to redefine how work gets done to better deliver services to the public that meets their needs in a more effective and efficient manner. Leaders who can inspire their workforces to move from often entrenched policy- and procedure-driven behaviors to a more customer-centric, agile, and resilient culture have the opportunity to transform their agencies and the impact they deliver.
Alignment around an inspiring opportunity
We work with public sector organizations to articulate an inspiring opportunity that helps focus broad-based action and provide clarity of purpose.
Sparking a movement
Kotter helps you tap into the inherent passion of employees, connecting them to the mission and building momentum and urgency for your most pressing change opportunities.
Kotter’s work promotes a peer-to-peer strategy that connects all employees, encouraging open dialogue and engagement with information from the most trusted sources.
Developing change capabilities
Building skills for navigating change, from the Executive level down to the front line, to ensure your team is ready for the challenges of today and tomorrow
Celebrating wins to build momentum
Kotter supports clients in building a robust strategy for identifying tangible wins that result from new actions and behaviors and promoting their success to a wide audience to reinforce changes and generate momentum.
Public Sector Focus Areas
We work with Public Sector clients to accelerate the realization of their goals including:
Featured Resources + Insights
Better Service Through Greater Adaptability and Agility
While not an all-inclusive list, the strategies below represent the most common situations our clients face.