Operational Efficiency

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Innovation and Productivity by Design, Not Default

While incremental and continuous improvement is necessary in any context, it is not sufficient for success in a fast-changing world. Organizations don’t achieve transformation by tweaking what they’re already doing. Slow and expensive are two words that are increasingly unacceptable; the need to do things differently has never been greater.

Kotter partners with clients to activate the whole organization in removing structural, process, policy, and cultural barriers to rapid progress. Whether through targeted innovation efforts or wide-scale re-organizations, new structures and processes are not outcomes on their own – they are methods for unlocking customer-focused results. By engaging beyond the C-suite and including people from across the organization, our work enables laser-focused teams to move with urgency, speed, and creativity, creating efficiency and positioning management systems to foster the speed and innovation required for success in the 21st century.

This creates conditions to surface unheard ideas and involves those underseen employees in the execution of those ideas to achieve breakthrough growth at unprecedented speeds. Kotter works with visionary leaders spanning diverse industries to mobilize their greatest asset, their people, to drive meaningful change.

Operational Efficiency Focus Areas

We work with our clients to accelerate the realization of their Operational Efficiency goals including:

1

Restructuring

2

Organizational Design + Effectiveness

3

Cost Optimization

4

Value Realization

5

Turnaround

6

Operating Model Transformation

7

Supply Chain Excellence

Featured Resources + Insights

Our Unique Approach

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Starting with a compelling narrative

Facilitating leadership’s creation of a compelling story to engage and excite the organization while prioritizing the most critical steps to a successful implementation.

Scaling and sustaining pilots

Cross-functional sprint initiatives that tap into those closest to the frontline and generate fast results to test, innovate, and challenge traditional ways of working, all while generating significant scalable business results and learnings.

Engaging the many to build a movement

Positioning the change around the narrative and opportunity to align urgency, generate buy-in, and celebrate wins while coaching clients on the application of learnings.

Designing to drive outcomes, not just a new structure or process

Connecting employees’ personal “why” with a focus on organizational outcomes, driven by a goal to increase customer value.

Positioning new, change-ready people and management structures

The outcome is not simply a new org chart, process, or policy – it is an actionable playbook with the requisite workforce knowledge to implement change with speed and agility in the future.

Areas of Expertise

While not an all-inclusive list, the strategies below represent the most common situations our clients face.

01. Strategy Execution

Mobilize people throughout the organization to break down barriers, solve problems, and inspire innovation.

02. Leadership Development

Provide the breadth and depth necessary to advance change capabilities up, down, and across organizations in a sustainable and scalable way.

03. CULTURE CHANGE

Drive intentional culture change that starts with new actions, generates better results, and eventually produces an evolved culture.

04. Merger + Acquisitions

Move the “how” of M&A integration to the top of the priority list – right next to the “what” – focus first on culture and people.

05. Digital Technology Transformation

Increase engagement, transparency, and excitement for the new technology to deliver the desired business impact.