Jessica Ach


Jessica joined Kotter as a member of the business development team. She supports the sales and marketing functions, as well as several client engagement teams. Her primary areas of focus are on our educational program offerings and consulting engagements. Prior to joining Kotter, Jessica worked on the Global Mobility team within the Human Resources department at Biogen. Jessica received her Bachelor of Arts in Psychology and Education Studies from Colgate University. In her free time, Jessica enjoys exploring the city of Boston, finding new restaurants to dine at and participating in outdoor activities whenever possible.

Jessica is based out of the Cambridge, MA office.

Why did you decide to work at Kotter?

The short answer to why I came to Kotter is the people. I’m big on human connection, it seems to be a recurring theme in my life: it’s how I chose which college to attend, my undergrad advisor, and various mentors throughout my life. When I walked into Kotter and met the people I would be working with, I was hooked. The people here are genuine, hard-working, brilliant, incredible listeners, creative, and simply fun to be around. The energy here is contagious!

What challenges do you most enjoy helping your clients solve?

The best moments with clients is watching them go outside of their comfort zone and get to a point where they realize how much potential they – and the organization – have to change. One woman at a utility client said recently, “We never move this quickly here, so I’m amazed at how fast we have started to fix a pain point that’s been around for years!” It’s great to witness clients when they have an epiphany moment. Makes the hard work worth it every time.

What in your background helps you in this job?

All throughout my undergraduate career, I was heavily involved in the Admission Office at Colgate. I did everything from showing prospective students and families around campus to presenting information sessions to audiences of hundreds of people to overseeing the campus tour guide program. Every day I approached strangers simply to introduce myself, seek understanding, and discover points of connection. I have met some amazing people over the years, and it helped me learn to talk to everyone I came across, whether that’s a University President, CEO, middle manager, executive assistant or field worker.

What’s got you thinking right now?

I am constantly buying new books that get recommended to me. I feel like a kid in a candy store when I walk into a bookstore, but I cannot read them fast enough for how often I buy them! Right now I’m really into Mindset by Carol Dweck, Playing Big by Tara Mohr, and Essentialism by Greg McKeown. I think 2017 is going to be a good year, many positive changes to be made based on the findings in these books.

Share something about you that would most surprise people.

I have a “country girl alter ego”. Having grown up in the suburbs of Chicago, and now living in Boston, it surprises many people who don’t know me that one of the places I love most is a dude ranch in Tucson, AZ. My family and I went to this dude ranch for many years, and it’s one of my fondest childhood memories. I’m a huge country music fan too – I go to the biggest festival every summer in Nashville, TN – and also love horse-back riding. I have plenty of pictures in a hat, boots, and jeans chasing cattle on horseback for anyone who needs proof!