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Covid-19 has shined a spotlight on the need for organizations to embrace new technology – not only to maintain or improve day-to-day operations but to ensure a competitive advantage in the market. While the pandemic pushed companies to think differently about technology to support both employees and customers, we’ve been

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In a year that has been like no other for retail, we’re now approaching a holiday season that will be as well. Retailers need to be prepared for these changes, and ready to serve customers safely and in entirely new ways. I recently sat down with Fox Business’ Mornings with

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Or rather, strategic planning should be dead. It shouldn’t be alive and well, but it is. Let me explain what I mean – starting by differentiating between strategy and strategic planning. Strategy is about making choices of how to apply your unique strengths (or exploit a competitor’s weaknesses) to create

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Imagine that you have built a highly successful business, commanding more than 75% share of a market with high growth potential. However, you are facing tough competition and a price war is brewing as the product you manufacture gets increasingly commoditized. This product is not the only one in your

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Our journey to help clients find new ways of working and develop high-performing teams began with a simple question. What do great teams do exceptionally well? We combed through mountains of research, talked to dozens of clients and reflected back on our experiences coaching hundreds of teams in diverse contexts develop new ways of working.

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